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Ally Bank (GMAC Bank) Reader Reviews and Comments

 

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Discuss your experience with Ally Bank (formerly GMAC Bank). You do not need to register. Pick any Username you want to use.

Displaying results 41 to 60 out of 100
vito pastore
  Saturday, 03-13-10 19:12
The fact that you put children in a position that makes them feel bad, sad, tells m that I would NEVER use ally or formerly known as GMAC again.

lobo
  Wednesday, 03-03-10 13:32
Complaints such as the one below can be filed with OCC - Office of the Controller or the Currency, which supervises banks. Google them on the web, as well as the various similar state offices.

robert79
  Friday, 02-26-10 12:35
lol,lol,lol...My wife just found the number to the "corporate office" after an exhaustive search because all of the employees act as if its a government top secret..lol..She called the number and it says that the office is closed because of "weather"..lol, is this "bank" a joke or what???

robert79
  Friday, 02-26-10 12:29
These people are EMBEZZELLERS!!! I deposited my refund check, $13000.00, into my account and they put a 8 business day hold on it...When they released the funds I withdrew money for bills and they blocked my account...gmac security said it was because the check looked "phony"...lol...After a week of waiting I called HR block with gmac security on 3 way thinking we could quickly resolve this issue...HR told them that the check was good and that someone from ally had called the day before and verified the check!!! Before the verification, everytime I called "pete" or "chris" from "security" they would answer the phone, since the verification I have been calling them for 2 weeks and NOBODY will answer!!! Customer service claims that they are the ONLY ones who can access my funds and they won't answer or call me back!!! Sounds like they are holding peoples monies or stealing it indefinitely to use and nobody will tell me anything about my money...Now what am I supposed to think about this "bank" with these tactics??? BEWARE!!!!

HANNA
  Sunday, 02-21-10 15:17
I was promised a rate .50 above the published rate when my CD matured because of "customer loyalty". I was obviously going to move the CD. Three telephone calls and two letters later the promised rate has not been given. THIS IS WHAT IS KNOWN AS BAIT AND SWITCH. I will never invest another nickle in broken GMAC again. Please close them down they are now small enough to fail.

joe
  Wednesday, 02-10-10 19:39
They eat babies and kill kittens.

ak_wild
  Saturday, 02-06-10 09:50
Ally Bank unofficially sanctions identity theft, you would be wise to contact your other bank and have a permanent stop payment on any ACH transfers requested by Ally Bank, then again if you have stole someones identity, and they have a great credit rating, you can steal freely from anyones account that you can supply account numbers to if you open an ally bank account. they fail meeting the 2002 patriot act requirements, that every other bank meets, I have had two 25k withdrawls from my other bank account from fraudulant accounts set up at Ally. one of my accounts was 4 months old and only 3 federal agencies have the account numbers...and no I dont have a trojan or virus.

Tammy
  Sunday, 01-17-10 10:52
Initially, I swore by this bank their rates, cd's.... What I don't line is the fact that if you write any checks-they are inclusive of the six per month transaction rule. And that rule clearly states that there is a 10.00 per transaction fee charge, however it does not say checks included. I thought it was from just electronic transactions??? I really missed that fine print they claim that they do not have

lobo
  Friday, 01-15-10 11:25
They don't screw up 100% of the time - just often enough to make the chance of it too high. I recently received the 6th address verification letter, when I never changed addresses - just established a day-time delivery address so they could FED EX the money they SHORTED me. It's very easy to have an attitude like Voltaire's Candide, when it hasn't happened to you.

Quick
  Thursday, 01-14-10 10:27
This bank has one of the best rates out there. Its easy to use, never had any problems. Just remember people only post negative responses because they are emotional about their money. There are thousands who have had no problem and just don't post the praise. Don't be discouraged by the negative feedback

Larry
  Wednesday, 01-13-10 17:50
These guys are idiots, I have called 3 times to get info to wire funds into my account. They keep sending me forms to wire funds out. Then one person gives me a ABA number that is not valid. One major screwed organization, take a lower rate and have less hassle!

Shorebreak
  Wednesday, 01-06-10 16:00
Good luck getting your money after a certificate of deposit with Ally Bank matures and you told them not to renew it. Their policy states they will transfer it within 24 to 48 hours. They don’t follow their policy and hope it goes past the 10 day grace period in which case it renews automatically at a lower rate. Then you have to write letters to them and it will be weeks before it gets resolved. You know the TV ad with the pony? Well, everyone gets the toy pony no matter what they claim. No wonder Ally has a C minus rating from BBB. Don’t bank with them. Go to a community credit union or bank instead and keep your money working locally and where you can talk someone in person if there is a problem. A little extra yield on a deposit account is just not worth the aggravation with banks like Ally.


burnedbyally
  Wednesday, 12-30-09 20:15
Ally froze our account because of an error in thinking there was a security breech. That's ok. But they failed to call, write, or email to notify us the account was frozen. And the available balance on line kept showing all the funds available. So we wrote checks, which bounced. CSR said they couldn't discuss anything with us, not even whether other accounts were usable or why the account was frozen. We had to find that out from security the next day. Ally said it would pay overdraft fees, but this stinks for reputation with payees. So you can't rely on what the website says your balance is, even that your funds are available at all.
Can't bank where you don't know what's going on and where the policy is to refuse to talk to you until it's too late to stop the damage. Never bounced a check in my life, so I'm not happy.

Haverhill
  Tuesday, 12-29-09 00:27
Go elsewhere for competitive rates. I will no longer be dealing with Allybank

Carlos
  Sunday, 12-27-09 15:07
Do not deal with Ally/GMAC , they got money bail out from the Government but will not apporve me a simple 30k cash out refinace loan without giving me hell and foolish stall tactics,, even though my mortgage been with them 15 years and never been late with a payment. My credit rating is 728, income over 100k per year, been on my job 36 years and 200k of equity in my home and been living here for 21 years. My positon was too strong for them to legally reject the loan outright. Therefore, they insulted me till I could not work with them anymore and withdrew my loan. Dec,26,2009

ONLINEBANKER
  Wednesday, 12-23-09 18:06
THUMBS UP !!! I have been using GMAC/Ally from the beginning and I've never had a single problem. The site has worked very well for me. It's so easy to move money around and the couple of times I've needed customer service, it has gone smoothly. The rates have stayed consistently at the top end of the market, so I'm satisfied that chasing rates at other online banks is not necessary and MOSTLY not worth the frustration!!! I recommend Ally to all my family and circle of friends.

lobo
  Wednesday, 12-16-09 09:57
These guys are horrible. They mistakenly took out back-up withholding on a maturing CD and then acted like it was a big deal to Fed-Ex the check for the difference to me. I had to move heaven & earth to make sure that it did not happen again to another CD that was about to mature. They lie & distort on the phone & you can never hold anyone accountable for what they tell you - just like the IRS - because you never get the same person twice, nor will they connect you with the person who lied to you before. RUN, RUN, RUN away from these guys.

kingman
  Sunday, 12-13-09 22:26
competitive rates but not user friendly

Ronald
  Tuesday, 12-08-09 18:40
THUMBS DOWN! they claim they are trying to protect your identity but its really a hassle. not worth the rates. join American Express, FNBO or HSBC instead

Pat
  Monday, 12-07-09 08:23
Ally Bank uses children in their commercials making them the sufferers of not using Ally Bank. There are two commercials running now, one with a pony and one with a bike, and both show children as the losers of their parents investment choices. I don't think they should use children in this manner. I wouldn't bank with them because they can't even pick a good PR company.

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